Frequently Asked Questions

1. What is Luma™?
Luma™ is a luxury sonic facial cleansing brush designed to give your skin a deep clean in just 60 seconds. It uses soft silicone and gentle sonic vibrations to refresh your skin without irritation.

2. How do I use Luma™?
Apply your favorite cleanser, then glide Luma™ across damp skin in circular motions for 1–2 minutes. Rinse your face and the device with water after use.

3. Is Luma™ waterproof?
Yes! Luma™ is water-resistant and safe for use in the shower or at the sink.

4. How often should I use it?
We recommend using Luma™ once or twice daily for best results.

5. How do I charge Luma™?
Each device comes with a USB charging cable. A full charge lasts up to 200 uses.

6. Is it safe for sensitive skin?
Absolutely. The soft silicone bristles and adjustable vibration levels are designed to be gentle enough for all skin types.

7. Do you ship internationally?
Yes, we ship worldwide. Shipping times vary by location but typically range from 7–15 business days.

8. What if I’m not satisfied with my purchase?
We offer a 30-day satisfaction guarantee. If you’re not happy with your Luma™, contact us at info@shopluma.co for a hassle-free return.